HVAC Maintenance Technician

Job Description: HVAC Maintenance Technician
This position is a member on the Account Facilities team who is responsible for ensuring quality delivery of the HVAC maintenance program at a high-availability, critical infrastructure client site. This individual will help ensure contract deliverables are met or exceeded, safety practices observed, and applies best practices.
Key Elements and Essential Tasks
• Install, maintain and repair commercial heating, ventilation, and cooling units. Diagnose and repair of digital, mechanical and electrical components of these systems.
• The facility operates 7x24x365 with no operational downtime. This position will be scheduled for the day shift, but must be available to work nights or weekends for shift coverage and/or to service emergency needs.
• Maintain proper stock inventory of parts, tools, and safety equipment to support the HVAC maintenance function.
• Process work orders and purchase orders in a timely manner in accordance with company policy. Support facility specific maintenance targets to meet and exceed account key performance indicators.
• Obtain client acceptance upon completion of work orders. Obtain manager sign-off of completed work orders.
• Document all equipment installations and/or replacements to include; make, model, serial number, necessary test measurements, and pictures as necessary.
• Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturer’s recommendations. Fully document the issue, and what is needed to correct it.
• Participate in company provided training opportunities as required.
• Identify and report to manager any observed conditions that could lead to potential equipment failure due to wear or end of useful life.
Knowledge, Skills & Abilities
• High school education or undergraduate degree preferred.
• 5+ years equivalent commercial HVAC maintenance experience preferred.
• Universal Refrigerant Technician (EPA 608 Universal certification) required.
• UST, Autoclave maintenance, ultra-low freezer maintenance and/or manufacturer training certifications/experience preferred.
• Good analytical skills and attention to detail with ability to read and interpret blueprints, plans, and manuals.
• Experience handling sensitive client and/or company issues, escalating with urgency, or mitigating or de-escalating risks.
• Proven ability in balancing interests of the client with those of the company.
• Good interpersonal and teamwork skills.
• Good written and oral communication skills.
• Basic computer systems proficiency expected.
• Able to achieve client Security Clearance requirements.
• Able to pass background check and drug testing.
General Professional Expectations/Requirements
• All personnel must participate and actively support company safety processes;
o Act as an observer
o Allow others to observe work you are performing
o Report all near loss and loss events immediately
o Report all hazard events immediately.

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