FAQs
Q: What utilities does Energy Expert track?
A: Energy Expert most effectively tracks electrical energy use for your building. It is also capable of tracking gas use.
Q: What types of data does Energy Expert track?
A:
Q: How does Energy Expert receive all the necessary data?
A: Energy Expert receives an automated data stream directly from your buildings’ submeters. Utility bills are imported via a CSV file.
Q: Does Energy Expert require extra work from an energy manager like myself?
A: No! Energy Expert will track your buildings’ energy use for you, as well as create reports and charts for your visual analysis. The data is recorded at a 15-minute interval and daily reports are sent to you the next morning.
Q: Do I need to import historical billing data to use the system?
A: A few months of historical data is needed to be imported to have Energy Expert run most efficiently.
Q: If so, how do I do this?
A: This can easily be done by……… (?)
Q: Is my data backed up?
A: All data that you import and that is imported from your submeters is backed up into the server. This data is referred to for forecasting future estimates of energy use. Energy Expert, in essence, comes to know your building inside and out, just as if it had been managing your buildings’ energy use for years.
Q: How does reporting work?
A: The reports provided to account users are accessible on the Energy Expert server through any available internet connection. Each user must provide a login and password to access the appropriate account, ensuring confidentiality. Reports are either accessed through the profile, or they can be sent directly to individuals’ emails, which can be designated under the details>notifications.
Q: Can I export my data?
A: All data that are provided to you through Energy Expert can be exported to other programs such as Excel or Word. This allows you to format and store the information how and where you like.
Q: How is Energy Expert better than its competitors?
A: We don’t believe there are any competitors. Energy Expert is unique in many ways. Facility managers for years have been able to track and make guesses on how to save energy based on past performances. Typically, energy managers have to wait until they get their utility bills to determine how well the building is performing. Energy Expert gives you next day results that are easy to understand. This is new. Energy Expert does all of the tracking for you and makes estimates for expected energy use that incorporate more than just past performance, but also weather conditions for that day. The impact of weather on energy use is immense and it has been one variable that was not fully integrated with interval data, until Energy Expert.
Q: How many people can have access to the output?
A: It is up to your discretion how many individuals can have access to your Energy Expert Profile. Each individual must provide a login and password to access the appropriate account, ensuring confidentiality. Reports can either be accessed through the profile’s main page or sent directly to individuals emails, which you can designate and manage in the software.
Q: How long does it take to install and begin to use Energy Expert?
A:Installation requires a pulse output from your electric meter or the installation of a pulse output meter (which we can provide). This is typically the most difficult aspect of installing the Energy Expert. Once you have a pulse output, it is easy to install our wireless monitoring device which immediately begins transmitting your energy use information to our network operations center. You can start viewing your electric data online within hours. The Energy Expert can be set up to start learning about your building from that point forward or you can “pre-train” your Expert by providing us with historical 15-minute electric data for your building.
Q: What technical requirements does Energy Expert require?
A:If your computer has Internet access then your half-way there. The only other thing you need is the ability to provide the Energy Expert with 15-minute meter data. To make that simple, we’ve developed a small, easy-to-install wireless monitoring device that uses the cellular network to transmit your meter information to our servers. Once that is installed, we’ll consult with you to configure your Energy Expert to define the baseline period, how you want your notifications set up, etc.
Q: Will I have access to technical support in the future should I have any problems using the program?
A:You bet, we’ll provide you with 3 different ways to contact us—phone, email, and online chat.
Q: How much does Energy Expert cost?
A:Sorry, it depends on a few factors. Give us a call, we will ask you a few questions,and then we can give you a price. Call us at 805-438-4847, or email us at sales@abraxasenergy.com.
Q: What are the terms of service for using Energy Expert?
A:Energy Expert requires an annual subscription.
Q: Where can I go to contact Abraxas Energy Consulting about Energy Expert?
A: If you have any further questions regarding Energy Expert, please click here to contact Abraxas Energy Consulting.
Energy Expert is the leading interval-based utility tracking software on the market. Imagine being able to make energy management decisions today, based on the information from yesterday! For more information on Energy Expert, contact us at (805) 438-4847 or email us at sales@abraxasenergy.com.
