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Topic: Error Message when opening Metrix Report Maker

I'm a Help Desk Admin and have installed Metrix 4.4 onto a clients workstation.  When test opening the Metrix 4 and Metrix 4 Report Maker, it opens fine under the Admin account.  When the client logs in and goes to open either of the applications, this message appears:

Visual Basic
Object library invalid or contain references to object definitions that could not be found


I've even given the client Admin rights and installed again and the same error occurs.

Thanks
ldorsey25

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Re: Error Message when opening Metrix Report Maker

Hi,

Please forward your question to helpdesk@abraxasenergy.com, or call 805-547-2050 and ask for tech support. They'll be able to get back to you a bit more quickly that way.

Thanks,
Abraxas Staff

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Re: Error Message when opening Metrix Report Maker

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4

Re: Error Message when opening Metrix Report Maker

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5 (edited by Myron26 2013-12-16 21:10:20)

Re: Error Message when opening Metrix Report Maker

Please post the error message which you may review in the error list. It benefit us if you can post a screen shot of the report design structure for us.

6 (edited by Harybald 2015-03-06 22:09:00)

Re: Error Message when opening Metrix Report Maker

I'm a Help Desk Admin and have installed Metrix 4.4 onto a clients workstation.  When test opening the Metrix 4 and Metrix 4 Report Maker, it opens fine under the Admin account.  When the client logs in and goes to open either of the applications, this message appears:


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