|Metrix » Rates|
If your bill straddles two seasons, Metrix will apply a portion of the bill to each season. Unfortunately, this is hard wired in.
There are two workarounds I know of:
1. You could adjust the season starting and ending dates so that the bills no longer straddle the seasons, and land completely in one or the other season (but this could be time-consuming); or
2. You can use a workaround to make Metrix calculate the rate correctly during crossover months:
a. Add a fuel adjustment to the meter
b. Click on the "Demand Charges" box
c. Select the data interval "Billing Periods"
d. during crossover months (in which Metrix is calculating the wrong demand charges) you will enter fuel adjustment amounts. The amount of the fuel adjustment can be calculated using the following equation:
$/kW Adjustment = [ NR - (OD*OR - ND*NR) / TD ]
NR = New Rate (new seasons's charges)
OR = Old Rate (previous season's charges)
ND = New Days
OD = Old Days
TD = Total Days
You should probably use an Excel spreadsheet to calculate the fuel adjustment charges.
Otherwise feel free to contact our Tech Support staff at (805) 329-6565, or via email at email@example.com.