FAQ

Many common software questions are answered in the categories below. If you can’t find a response for yours, try checking our User Forum, or, contact HelpDesk for direct assistance


Metrix » Import
Q: Is Metrix smart enough to know which bills go where?

A: 

When you import bill data into a project, Metrix looks at 3 criteria:

1. Meter Name
2. Account Number
3. Fuel Type

If the data in the import file matches the data in the one of the project meters for ALL 3 criteria, then the data in the import file will automatically be routed to the proper project file meter. If one or more of the criteria does not match, then Metrix will bring up the "Match Import Meters to Project Meters" dialog box.

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Otherwise feel free to contact our Tech Support staff at (805) 329-6565, or via email at helpdesk@abraxasenergy.com.




MetrixMarketManagerReportMakerOption C