FAQ

Many common software questions are answered in the categories below. If you can’t find a response for yours, try checking our User Forum, or, contact HelpDesk for direct assistance


Metrix » Bill Register
Q: I get this QC warning that \"bills are not in order\" but they are. Whats wrong?

A: 

QC is picking up that the first bill is not in order.  At the top left hand side of the bill register is a data field for "first data." People occasionally put the wrong information there such as:

  1. the same bill date as the first bill

  2. the first bill date for actual tuning

  3. some other date

What you want to put there is the bill date prior to the first bill date in the register. So it should be approximately one month before the first bill date you enter into the register.

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