FAQ

Many common software questions are answered in the categories below. If you can’t find a response for yours, try checking our User Forum, or, contact HelpDesk for direct assistance


Metrix » Tuning
Q: Why can\'t I view the graph in the Tuning Screen?

A: 

Most likely, there is a problem with your graphics files.

You should have in your Metrix directory:
gsw16.exe 4/14/97 436 kB
gswag16.dll 4/14/97 202 kB
gswdll16.dll 4/1/97 51 kB

Make sure you don't have prior versions of these files in the Metrix or the windowssystem directory. If you do, rename them (for instance: from gsw16.exe to gsw16exe.old)

I can’t find the answer to your question ? Try checking our User Forums.

Otherwise feel free to contact our Tech Support staff at (805) 329-6565, or via email at helpdesk@abraxasenergy.com.




MetrixMarketManagerReportMakerOption C