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Metrix » Tuning
Q: My meters are tuned, why can\'t I get the green check?

A:  There are a couple of reasons for a red x to show up in the tree structure even when you think your meter has been tuned. The three most common are:

1. Consumption is tuned, but demand is not.
2. There are multiple TOU periods and only on peak has been tuned.
3. The Net Mean Bias is not 0.

A brief video has been created on how to handle each of these situations.

Video Help

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