FAQ

Many common software questions are answered in the categories below. If you can’t find a response for yours, try checking our User Forum, or, contact HelpDesk for direct assistance


Metrix » Weather
Q: Why don\'t my CDD/HDD match up with the CDD/HDD in the weather tab?

A:  There are two reasons why your cooling/heating degree days will not match up with the numbers presented in the weather tab. The first is your balance point, and the second is the billing period. The weather tab calculates the degree days using a 65F balance point and a billing period from the first to the last of the month. Unless your billing period and balance point match this exactly, your values will be different.

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