Many common software questions are answered in the categories below. If you can’t find a response for yours, try checking our User Forum, or, contact HelpDesk for direct assistance

ReportMaker » Error Messages
Q: Retrieving error info

A:  Sometimes, ReportMaker generates error messages that prevent the software from running smoothly.

The following zip file contains an application that when run, it will be able to compile the necessary information for us to understand better the issues your system may be having.

to use this application do the following:

  1. Please download the file "Info.zip".
  2. Extract the application from the zip file, then run executeGetInfo.bat as administrator (right click on the bat file and chose run as administrator)
  3. Two text files will be created in the same folder.
  4. Zip them manually (if you can) and send to us at helpdesk@abraxasenergy.com

I can’t find the answer to your question ? Try checking our User Forums.

Otherwise feel free to contact our Tech Support staff at (805) 329-6565, or via email at helpdesk@abraxasenergy.com.

MetrixMarketManagerReportMakerOption C