FAQ

Many common software questions are answered in the categories below. If you can’t find a response for yours, try checking our User Forum, or, contact HelpDesk for direct assistance


ReportMaker » Reporting
Q: Why cant I view graphs in Metrix 3?

A: 

When attempting to Graph any piece of information, via clicking on the graph button in the bottom of numerous dialog boxes, the following error message appears:

"Your program is making an invalid dynamic link call to a .DLL file"

Most likely, this problem is due to graphics server files. Check to see if you have older versions of the following files in your Windowssystem directory. If you do, please try moving or renaming them, and see if that fixes the problem creating graphs.

GSW16.EXE 4/14/97
GSWAG16.DLL 4/14/97
GSWDLL16.DLL 4/1/97

Don't move the files into the Metrix directory, anywhere else would be fine. You can rename their extensions to ".old" or something.

I can’t find the answer to your question ? Try checking our User Forums.

Otherwise feel free to contact our Tech Support staff at (805) 329-6565, or via email at helpdesk@abraxasenergy.com.




MetrixMarketManagerReportMakerOption C