Many common software questions are answered in the categories below. If you can’t find a response for yours, try checking our User Forum, or, contact HelpDesk for direct assistance

Metrix » Troubleshooting Your Project
Q: I can not find the Administrator's password file, What should I do?


A file, mxadmin.dat, needs to be in the metrixdata directory. If you are experiencing this error message, then the file is not there. You might choose to do a search and find out where yours got located.

If you cannot find yours, or don't want to bother, download into your metrixdata directory.

I can’t find the answer to your question ? Try checking our User Forums.

Otherwise feel free to contact our Tech Support staff at (805) 329-6565, or via email at helpdesk@abraxasenergy.com.

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